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Service Excellence

At Exiqon Custom Pharma Services our goal is to enable you to capture greater value from your R&D. We pride ourselves on offering an efficient, high quality service that exceeds your expectations. Here are some of the reasons our pharmaceutical clients value our services.

Exiqon, now a QIAGEN company


Exiqon and QIAGEN have joined forces to bring you an enriched product and service offering that builds on the expertise and product synergies of the two companies.

Effective 1 October 2017, Exiqon products and services are fully integrated with QIAGEN, and available for purchase only through QIAGEN.

Meet the new face of Exiqon Services.
  • Scientific partnership
  • Speed and flexibility
  • Experience and expertise
  • Industry-leading Data Analysis
  • State-of-the-art Facilities with automated workflows
  • Quality Assurance

Scientific Partnership

Exiqon Custom Pharma Services work together with you as a scientific partner. Communication is key for us, so each project starts and ends with an in-depth consultation. You have a dedicated project management team committed to providing you with rapid, personalized, and responsive guidance, making sure you get on the fast track to actionable results.

"Exiqon staff were extremely helpful in helping to design the study, analyze and interpret the results for us using all their past experience in this area."
Dr. Wendy Alderton, Abcodia Ltd. (Read interview)

Speed and Flexibility

We offer full flexibility to tailor the project according to your requirements, and we can handle any project size from small exploratory pilot studies to very large on-going projects. Molecular analyses are performed in the Exiqon Services facility which incorporates high throughput equipment and automated workflows, ensuring cost-efficiency and some of the fastest turnaround times in the industry.

We pride ourselves in delivering a fast, efficient, high quality service.

Experience and Expertise

Exiqon Custom Pharma Services draws on Exiqon's more than 20 years' experience with the LNA™ technology, more than 10 years' experience as a microRNA Service provider, and more than 8 years' experience working with microRNAs in liquid biopsies. We have profiled over 40,000 samples (including over 15,000 biofluid samples) for over 1,800 customers in Pharma/Biotech and Academia since 2006.

Exiqon's Scientists are all PhD level researchers with many years of experience within different areas of Life Science and Molecular Biology. Our teams of skilled scientists have extensive experience in creating customized solutions and optimized project workflows for a diversity of projects. Their expertise in RNA analysis, combined with profound understanding of the LNA™ technologies, enables them to secure the most reliable results, and provide insightful interpretation of those results.

Industry-leading Data Analysis

Exiqon Custom Pharma Services offer fully customized bioinformatics and data analysis packages tailored to your specifications. Clinical data analysis packages include data interpretation based on clinical information and end points. Exiqon have built a very comprehensive microRNA expression database. When relevant we can compare results to our database. Our data analysis pipeline includes a semi-automated system for data QC ensuring results are based on validated data points.

Following the completion of the project, Exiqon's scientists are available for Webex, teleconference and on-site support to present and explain all aspects of the data analysis, and provide industry leading interpretation of the data. This ensures that any remaining questions regarding the project can be promptly answered by the scientists who performed the experiments.

We provide a comprehensive report and our bioinformaticians will walk you through the analysis.

State-of-the-art Facilities

Exiqon Services have state-of-the-art facilities for RNA analysis at their disposal. We operate the largest qPCR facility for microRNA profiling in Europe, including 8 Roche Light Cyclers 480 and automatic stackers. Master mixes are setup in a template-free environment to minimize the risk of contamination. Templates are handled in a separate location.

Next Generation Sequencing (NGS) is performed using Illumina NextSeq 500 or HiSeq 2500. A range of RNA sequencing is available including:
  • microRNA
  • small RNA
  • messenger RNA
  • whole transcriptome
  • custom sequencing

Automated workflows

We use automated workflows and high-throughput robotic pipetting stations for maximum reproducibility and efficiency. We have developed a proprietary automated RNA isolation protocol optimized for Biofluids qPCR. We also implement automated workflows for NGS library preparation.

Quality Assurance

At Exiqon we understand the importance of consistent and optimal procedures at every stage of the analysis. Our team of experienced and highly trained scientists and technicians perform the analysis following strict SOPs, with thorough Quality Control (QC) checks implemented at every stage of the analysis, to ensure robust and reliable results. Your samples and all reagent lot numbers are tracked using a Lab Information Management System (LIMS). You can track the progress of your project anytime through your own secure web portal.

Exiqon has implemented a Quality Assurance (QA) Program incorporating important components of ISO 17025 and GLP assuring all work is performed in accordance with high standards. Our Quality Management System includes SOPs covering all activities. The QA Manager conducts regular internal audits on the processes and the facility.

IT Security

IT Security is very important to Exiqon, and as a result, all security standards are derived from ISO 17799/DS484 and BS 7799 standards. Extensive audits are performed every year by external IT experts on the Exiqon IT facilities, infrastructure and data center to ensure that IT policies and security standards are in place and are being complied with.
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