How do I send my samples to Exiqon Services?

1. Submit an online Sample Submission Form and sign a printed copy

  • Complete an online Sample Submission Form
  • Sign a printed copy of the submitted form. This document should accompany your samples.

2. Prepare your samples for shipment

  • Please ensure that you include a signed copy of the sample submission form with your samples
  • Make sure that samples are labeled clearly and with unique numbers using a permanent marker.
  • Arrange the samples in the same order as on the SSF, in a cryo storage box or similar.
  • RNA samples should be shipped on dry ice in insulated boxes. Please make sure you use adequate amounts of dry ice. We recommended a minimum of 3.5 kg for shipments with a duration of 1-2 days [e.g. within North America or from Northern Europe to Denmark], a minimum of 6 kg for shipments with a duration of 2-3 days [e.g. from Southern Europe or the Middle-East to Denmark] and a minimum of 9 kg for shipments with a duration of 3-5 days [e.g. from Asia, Australia and South America to Denmark].
  • To avoid delays in customs, please describe the contents accurately: i.e. Purified RNA dissolved in water, for research purpose only. The commercial invoice should state a value of 0 (or lowest amount possible). For non-human samples, please contact Exiqon

3. Send your samples using the fastest service available

  • Please use the fastest available shipping service. For international shipping please use a courier service such as FedEx
  • If you are shipping from outside Europe and North America, please send your samples on a Monday or Tuesday to avoid weekend deliveries
  • Upon receipt of your samples we immediately transfer them to a secure –80 degrees Celsius freezer. You will receive an e-mail confirming that your samples have arrived in good condition

Address North America:
Exiqon, Inc
12 Gill Street, Suite 1650
Woburn, MA 01801, USA
Phone: +1 781 376 4150

Address Europe and Rest of World:
Services, Exiqon A/S
Bygstubben 7
DK-2950 Vedbæk, Denmark
Phone: +45 4565 0945